Frequently Asked Questions (FAQs)

Learn how our onsite healthcare services work across Massachusetts and New Hampshire.

What types of facilities do you serve?

We serve a wide range of healthcare environments including assisted living communities, nursing homes, skilled nursing facilities, rehabilitation centers, and memory care units, providing reliable onsite healthcare services directly to residents.

Do residents need to leave the facility for treatment?

No, residents do not need to travel outside. All care is delivered directly onsite, ensuring maximum convenience, reduced stress, and improved continuity of care for residents and staff.

What services do you provide onsite?

We offer a full range of services including medical care, foot care, audiology, dental, eye care, wound care, physical therapy, and mental health support through specialized clinical teams.

How do facilities start working with your team?

Facilities begin with a simple consultation where we assess needs and design a customized care plan. After approval, we begin delivering structured and coordinated onsite services.

Do you provide emergency medical care?

We do not replace emergency services, but we provide ongoing medical support, chronic care management, and preventive services to help reduce emergency situations within facilities.

Can multiple services be provided at the same facility?

Yes, we offer integrated healthcare solutions, allowing facilities to access multiple specialties through a single provider for improved care coordination and operational efficiency.

How often do your healthcare providers visit facilities?

Visit schedules are tailored based on facility needs, resident volume, and service requirements to ensure consistent coverage, reliable support, and optimal patient care delivery.

Are your services available in both Massachusetts and New Hampshire?

Yes, we proudly provide onsite healthcare services across both Massachusetts and New Hampshire, ensuring wide regional coverage and dependable facility partnerships.

Who provides the onsite medical services?

Our services are delivered by qualified physicians, nurse practitioners, and licensed specialists who bring extensive clinical expertise and compassionate patient-centered care.

How do you improve resident experience?

We reduce transportation stress, increase access to care, and provide treatment in familiar surroundings, resulting in improved comfort, safety, and quality of life for residents.

Still have questions? Contact us today for more information.
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Ready to Enhance Healthcare Access for Your Residents?

Discover how OnSite Medical & Surgical Care can help your facility improve resident outcomes, reduce transportation challenges, and deliver convenient healthcare services directly onsite with trusted clinical support. Contact us today to get started.
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Call: (781) 205-8530